Education

Master of Business Administration, State University of New York
Bachelor of Social Sciences, International Relations and Economics, University of Ottawa
Executive Program, Queen’s University

Professional Experience

Since November 2013
Deputy Minister of Foreign Affairs

2010 - 2013
Deputy Minister of Canadian Heritage

2010
Deputy Minister, Administrative Services Review, Privy Council Office

2008 - 2010
Deputy Secretary to the Cabinet (Operations), Privy Council Office

2007 - 2008
Associate Secretary of the Treasury Board

2007
Assistant Secretary, International Affairs, Security and Justice Sector, Treasury Board Secretariat

2003 - 2007
Assistant Deputy Minister, Policy and Program Development, and then Assistant Deputy Minister, Operations, Citizenship and Immigration Canada

2000 - 2003
Director General, International Region, Citizenship and Immigration Canada

1995 - 2000
Counsellor (Immigration), Canadian Embassy in Washington, Citizenship and Immigration Canada

1992 - 1995
Director, Immigration Control, Citizenship and Immigration Canada

1988 - 1992
First Secretary (Immigration), Canadian Commission in Hong Kong, and then Counsellor and Consul, Canadian Embassy in Port-au-Prince (Haiti), Foreign Affairs and International Trade Canada

1983 - 1988
Second Secretary (Immigration), Canadian Embassy in Port-au-Prince (Haiti), and then Vice-Consul (Immigration), Canadian Consulate General in Buffalo (United States), Foreign Affairs and International Trade Canada